SHIPPING POLICY

Orders will typically be shipped within one week of purchase date but can take longer during peak demand. We only ship to addresses located in the USA. We are unable to ship to PO boxes. We cannot ship to certain states or territories due to extremely high shipping rates and risk of damages during transport. Orders cannot be canceled.

Orders over $300 may be sent signature required.

RETURN POLICY

Full price items can be returned within 7 days of delivery with the exceptions noted below. All returns are subject to a 10% restocking fee to cover costs associated with processing refunds. Items must be in original packaging and must be in brand new condition. Once a tree is set up and used it cannot be returned. You MUST email leben@lebenriebe.com within 7 days of delivery to request a return authorization (RMA#) in order to make a return. Return shipping is the responsibility of the customer and original shipping charges will not be refunded.

Items must be in brand new resaleable condition to be eligible for return.

Sale items are Final Sale and cannot be returned.

Vintage and handmade items are considered Final Sale and cannot be returned.

Paper cutout prints are considered Final Sale and cannot be returned.

Please inspect your order immediately upon arrival and contact us at leben@lebenriebe.com if there are any damages. We cannot be held responsible for damages reported after 48 hours of delivery.

QUESTIONS

If you have any questions concerning these policies, please contact us at:

leben@lebenriebe.com