FAQs
How quickly will orders ship?
From January 1st to September 30th: In stock orders usually ship within one week.
From October 1st to November 30th: In stock orders usually ship within 3 business days.
From December 1st to December 31st: In stock orders usually ship within one business day.
We ship via UPS ground with an estimated transit time of 1-4 days in the continental US.
Do you ship internationally?
We do not ship internationally at this time. You may use a freight forwarder to arrange export on your behalf. We are not responsible for any merchandise after it has been delivered to the forwarder.
What is your return policy?
We are a very small seasonal business and we strive to keep our prices as low as possible, therefore all holiday items are considered final sale. However, we want our customers to be happy. If we authorize a return, a restocking fee may apply. For more information, please see our shipping and return policy here: Shipping and Return Policy
Do your Christmas Trees come in other sizes?
The sizes available are listed on each product page. If the size you are looking for is not listed, we are not carrying that size at this time. Please sign up for our newsletter to be notified of future product updates here: Newsletter
Can the Vintage Holiday Christmas Tree be shortened?
The top part of the Vintage Holiday Christmas Tree can be shortened to a length of your choosing to accommodate a lower ceiling height or a particular style tree topper. For more information please contact us here: Contact US